Frequently asked questions
Everything you might want to know before booking.
Sleep questions
How do I get my baby to sleep through the night?
A magic mix of my own consistent interval times method and an assessment of your baby's sleep requirements are the key components to getting your baby sleeping through.
Will my baby have to cry it out?
Although I don't use “cry it out”, I cannot promise zero crying. Crying is your baby's way of communicating with you and isn't always a sign of distress. Protest to change is very common when dealing with sleep, especially when it is done with quick results in mind.
What ages do you work with?
I work with babies aged four to fourteen months.
Do you follow safe sleep guidance?
Yes. I have taken the “SIDS and safer sleep for babies training” course with The Lullaby Trust.
How quickly will we see results?
Results are all dependent on your commitment and your baby's temperament. 5 to 7 days is a good place to aim for.
Working together
Do you work with families in the USA?
I work with families in both the UK and the US. If you need a call outside of UK working hours, please let me know.
How do the calls work?
All calls are scheduled via Google Meet, which can be used with any email address and internet access.
What happens after I pay?
After a deposit has been placed, you will receive a questionnaire and sleep diary. In order to tailor your plan, I will need all questions answered and the sleep diary filled out for at least seven days before our call. The sleep diary needs nap and bed times, length of sleep and how you get your baby to sleep (rocking, patting, bouncing etc). Once I have received this, I can put together a plan, which we will go over in our scheduled call.
Can I add WhatsApp support?
Absolutely! Having someone to reach out to while you're training can be extremely helpful and reassuring.
Can I reschedule or get a refund?
Rescheduling requires 24 hours’ notice. A full refund can be offered if you cancel 72 hours before the call, and a 50% refund if you cancel 48 hours before. Once the call has gone ahead and the plan has been shared, refunds cannot be offered. Full details are in the terms.
Is this medical advice?
No, this is not medical advice. I have no medical training, and all support given is based on my own experience and evidence-based information. It is intended for children who have no additional medical needs. If you have any concerns, it is vital that you contact your GP, health visitor or paediatrician.
Still have a question?
Book a free 15-minute call, or send me a message.
